Patient Satisfaction Award

We are proud to announce that we’ve won two 2020 Patient Satisfaction Awards! The Patient Satisfaction Awards program was created by Plum Support Services to “recognize and celebrate facilities that work tirelessly to provide an outstanding patient experience.” Awards are based on short-stay patient satisfaction surveys administered by NRC Health between September 2019 and August 2020.

Most Improved Patient Satisfaction

Awarded to the facility who showed the most improvement in overall satisfaction and recommendation to others from 3Q 2019 through 2Q 2020.

Outstanding Culinary Services

Awarded to the facility with the second-highest overall satisfaction for “Quality of Meals”. This year, there was a five-way tie for the silver award.