The staff here are the best!

Horrible care home,some staff is amazing, some shouldn’t work there.

My grandpa went here and they took terrible care of him so I would not recommend to take anyone here I believe that this place should be shut down there was a dirty needle on the ground and he left with to many infections they almost killed my grandpa and his oxygen was deadly low we had to call the police to take him because he was in such bad condition

I wrote a review just the other day after coming to Copper Ridge rehabilitation center and I have even more to say about River Valley health care. First off I’ve been having physical therapy here for only 2 days now and there is no way River Valley can compare to this place. I was the only one in the therapy room at River Valley with hardly any equipment to use for rebilitati on. Copper Ridge on the other hand had all kinds of equipment for us to strengthen our bodies and actually get reabilitated. The goal here is to get better and leave but I feel River Valleys goal was to keep their beds full. How sad is that? Oh and the shirt river valley kept of mine and I had to repeatedly call and ask for Copper Ridge has washed and returned to me. Pretty simple stuff you know. This place even checks on us without our asking. I was charged for things I never got at River Valley. Over $1,000 for speech therapy when I was in there for having a vein replaced in my leg. Not a stroke for God’s sake. Anyway I hope people read this before they check their Mom or family member in there. I haven’t talked to ANYONE yet who has said River Valley was the great place to go

I can not say enough good things about River Valley Care Center. They take extremely good care of all their residents. All the staff members there are very caring, kind, compassionate and professional. They always take time to answer any questions you may have about the care they give your loves ones. It is a blessing to have them in the community.

I am a friend or relative of a current/past resident My dad was a resident of River Valley Care Center. Most of the patients do share rooms. The residents are allowed to walk around, and then memory care, which means that they get to go into other people’s rooms and everything so that can be problematic, but they do offer relatively inexpensive options as far as accepting patients and residents because they accept Medi-cal. One of the reasons why my mom took my dad out was because the other residents were kind of allowed to walk around and keep other people’s things. My dad had physical therapy every day. As far as the cleanliness, there were a couple of times when I would notice that things weren’t cleaned properly.

I wanted to pass along my families gratitude to your facility. My mother is resident and every time we come in the facility is clean, and most staff are friendly and greets us. Especially the front office woman. My mother is always clean, hair brush, and clothes changed. I really appreciate the time the CNAs take to make sure my mother is as comfortable as possible, my mother seems very comfortable and content with all of them. Every staff on my mother’s unit has been nothing, but helpful and kind. The administration has always help us with any questions and communication has been great above and beyond. I really appreciate and thankful for River Valley taking such good care of my mother. My mother was first placed in another facility before this one and we could not wait to get her out, she was always crying and upset. Once we were accepted and she got to River Valley she has had many happy days and loves her CNA’s. It was a very difficult decision for us to place her in a facility, but so blessed to have her in a caring and clean facility . Thank you to all your staff at River Valley.

Nice place

The entire staff are beyond excellent. The hygienist (s)doesn’t even scold me about the dirty words in my mouth. Even the billing department is exceptional.

Nurses and staff take great care and attention to my mom.

My mother is there for post op rehab of her knee. Everyone has been wonderful from her admit and has continued in her now second week. I highly recommend this facility for your loved ones.

I love the care they give to everyone, my sweet Mother in law is there, they are so caring and nice and friendly, very clean place , love it

During my first visit since COVID protocols, I found the kiosk at the front to be very user friendly and thorough. Because visitors were required to wear PPE including N95 mask, all these elements were promptly provided. The visit to a new resident was facilitated by the staff escorting me to the room. Everything was done in a manner that was both professional and personal.

There are two nurses or medical assistants at River Valley who truly showed they cared about my aunt. I can’t remember their names but I could remember them by sight. They were very nice and showed they ttuly cared for my aunt.