I am a friend or relative of a current/past resident My dad was a resident of River Valley Care Center. Most of the patients do share rooms. The residents are allowed to walk around, and then memory care, which means that they get to go into other people’s rooms and everything so that can be problematic, but they do offer relatively inexpensive options as far as accepting patients and residents because they accept Medi-cal. One of the reasons why my mom took my dad out was because the other residents were kind of allowed to walk around and keep other people’s things. My dad had physical therapy every day. As far as the cleanliness, there were a couple of times when I would notice that things weren’t cleaned properly.

Pleasant greating at the door, ever thing looks clean and smells clean. Patients seem clean and nurse were paying attention to those in the halls. I was there to bring current med list for patient I was seeing, I was some what upset that since yesterday he had not had any pain meds other than 2 tylenol and 1 muscle relaxer. This patient is recovering from major surgery, suffer from severe headache. I feel someone should have either contact hospital to get info what they using , then get hold of what dr is going to be in charge of his med while he there. I hate seeing a grown man cry in pain.

The weekend service is not good. The aid n the nurse didn’t seem to with it. They allowed me to wait n wait for them to respond to my call light, they want me to shut it off even though the service I needed was not done. I have been very cold for hours. I’ve asked for hot tea n got cold tea. I’ve asked for to be more comfortable n they just stand there like they didn’t understand a word I was saying. When I had to use the bed pan, they just left me in wet bed n I had to try n climb out of bed n praying I didn’t fall getting out of bed. They let my clothes fall to the floor n I hobbled into the bathroom. I had to ask to be wiped down to remove the urine on my body. I have not been given quality care today n tonite. Miserably cold too.

The facility was very clean and the staff was very friendly and courteous. I would’ve given 5 stars, but was absolutely put off by our patio visit with my brother being continuously interrupted by people smoking next to us. I felt assaulted by toxins! What good is it having clean air to breathe if we’re going to be inhaling cigarette smoke?!

I am/was a resident of this facility My friend is a resident at River Valley Care Center. I was there for 2 months when I broke my hip. It was very good, the only thing that I really miss is with having a comfortable recliner chair. You either have to sit in your wheel chair, or you’re in your bed. And I was hoping to get her a home type atmosphere, where she could have a soft chair to sit in. And me too, when I got home, I sat in my chair, and I thought, oh this is what I miss the most, a comfortable chair that I could put my feet up. I was there for 2 months, and went to the physical therapy program until I could walk and take care of myself, and then I came home. The staff is excellent, they work hard. I’d say that they were probably understaffed, because when you ring for the nurse, sometimes it would take too long for them to get there. The food was moderate, sometimes it was just a sandwich. And I insisted that if they will give me a sandwich, it was always be toasted because I can’t chew white bread it’s just gummy. It was wheatbread but I like it toasted. It wasn’t excellent but it was moderate in food quality. With the Covid19, we couldn’t use the dining room, and we did miss that. My room could have been a little bit bigger, because my roommate and I both have wheelchairs and walkers. So, it was a little crowded, but it was very clean, and it was ample. And we shared a bathroom, 4 women had to share a bathroom, but that worked out.