Visit River Valley Care Center

 

At River Valley, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. But, because of the significant risk posed by COVID-19 and our obligation to follow federal, state, and county health guidelines—keeping you connected with your loved ones has never been more challenging.

To address this challenge, we’ve added new ways to meet such as video chats and window visits. And, we’re committed to facilitating more visitation options while keeping everyone’s safety and well-being our top priority.

OPEN Facility Virtual Tours

While we are currently unable to provide indoor tours, we encourage you to view our online photo gallery or schedule a video chat or phone call with a member of our admissions team at (530) 695-8020. We look forward to meeting you!

OPEN Video Visits & Phone Calls

Video visits and phone calls are a simple and convenient way to keep in touch! To schedule a FaceTime or Google Duo video call, click here or contact our Activities Department at (530) 565-8939.

*Video visits may be subject to cancellation due to resident/staff availability or other unforeseen circumstances.

OPEN Window Visits

Window visits are a great way to connect with your loved one in person. To schedule a window visit, click here or contact our Activities Department at (530) 565-8939.

OPEN Outdoor Patio Visits

Outdoor patio visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an outdoor visit, click here or contact our Activities Department at (530) 565-8939.

Staff and visitors follow and comply with the most current guidance from local, state, and federal agencies.

*Outdoor patio visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, availability of resident/staff, weather conditions, and/or poor air quality.

OPEN Indoor Visits

Indoor visits are available to all residents except those with suspected or confirmed COVID-19. For the safety of your loved ones and our team members, all visitors must adhere to the infection prevention guidelines. By visiting on-site, you understand the risk of COVID-19 infection to you and the possibility of infecting others. To schedule an indoor visit, click here or contact our Activities Department at (530) 565-8939.

Staff and visitors follow and comply with the most current guidance from local, state, and federal agencies.

*Indoor visits may be subject to change or cancellation due to federal, state, or county policy changes, COVID-19 status changes, and/or availability of resident/staff.

OPEN Indoor Visits for Compassionate Care

Indoor visits for compassionate care situations, such as end of life, are available when pre-approved by administration. For more information or to request approval, please call (530) 695-8020.

Please note that all policies are subject to change and visits may be subject to cancellation due to rapidly changing governmental guidance, COVID-19 status changes, staff availability, weather conditions, poor air quality, or other unforeseen circumstances.

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